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Principal Group

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HP 3 Year Care Pack (Same Day)

HP 3 Year 4 Hour 13x5 On-Site Hardware Support
HP

Description

The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation. Increase equipment availability and productivity with high-quality onsite and remote support for your HP hardware, as well as selected multivendor equipment. This flexible HP Care Pack packaged service covers desktops, workstations, servers, notebooks and laptops, network equipment, and printing. Choose Next Business Day Hardware Support when you need to: extend your hardware warranty coverage for key systems and devices; obtain easy-to-buy, easy-to-use onsite services; improve hardware performance and uptime; increase the return on your HP and multivendor hardware investments; enjoy consistent service coverage across geographically dispersed sites.

Type: Extended service agreement


Service Included: Parts and labour


Location: On-site


Full Contract Period: 3 years


Response Time: 4 hours


Service Availability: 13 hours a day / 5 days a week


Support Details: Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 13 hours a day ( 8:00 AM - 9:00 PM ) / Monday-Friday

Technical support - remote monitoring - 3 years

Specifications

PC

Contract Period 3 Years
Product Series Hardware Maintenance
Response Times 4 Hours
Service Coverage 13x5
Services Provided On site Service
Type Extended Warranty
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