Client Service Tools

Principal GoToAssist

This page is available to customers that have either a Professional Services (IT support) agreement or a Performance Excel agreement with us.

If you do not have a support agreement but would like on-line support you can purchase time @ £30 per 15 mins (for IT related support).

To initiate a connection and ensure a swift response or to request a support agreement please contact the Principal Service Delivery Centre on 0333 240 8140 prior to selecting a representative from the drop down menu.

Thank you Choose your representative and click "Continue" to proceed.

Welcome to Principal Online Support
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Case Studies

See how Principal's solutions, software, support and training sessions helped an NHS Trust reduce storage space for records and enhance working practices without compromising convenience and security.

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See how Principal's ongoing support, advice and training cut costs, reduced waste and increased efficiencies for a growing accountancy firm.

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See how Principal's personal, proactive service enabled a leading charity with 15 locations to improve connectivity and reduce helpdesk calls in line with budgetary requirements.

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See how Principal's advice enabled a smarter purchasing choice that resulted in effective, up-to-date working practices for an expanding accountancy firm.

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See how Principal's total printing system moved a growing company from an uneconomical, uncoordinated and frustrating print service to a cohesive, cost-effective and well-supported one.

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See how Principal's service desk and IT support contract solved a company's server problems when they upgraded to Microsoft Server 2008.

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Topics, Tips & Info

Principal Awarded HP Preferred Partner 2012 Status
POSTED: 01/01/2012

Reduce Print and Copy Costs: Totally Managed Volume Agreement (TVMA)
POSTED: 27/05/2011

Office Printers - Keeping Daily Costs Under Control
POSTED: 16/05/2011

About Us

Principal is a UK-leading independent provider of managed print and IT services - for commercial, professional and Not-for-Profit organisations. As our reputation has grown over the last 25 years, our business has steadily expanded and diversified.

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