Principal Service Delivery Key Facts
Principal is an established UK leading provider of total Managed Print and IT services for commercial, professional and not-for-profit organisations.
- Principal continues to expand its geographical coverage, provision and business lines. We are proud to invest in, employ and retain some of the best individuals in the industry.
- As one of the UK’s largest independent providers of managed services, we offer unbiased advice, a breadth of world-class products and unbeatable Client service.
- Principal combines the strength and coverage of a national company with local contacts and knowledge, providing up-to-date ideas, technologies and services to thousands of companies in the UK and Europe.
- Principal’s broad experience and emphasis on building relationships ensure that Clients receive a top-quality, accountable service, from initial consultation and delivery to on-going maintenance. We have installed over 15,000 machines to date and currently manage in excess of 4,000 devices across the UK and Europe.
- Quality is our watchword. You will receive superb value, excellent delivery and total reliability. Our respected engineers are highly trained to meet and exceed manufacturer-required standards and are overseen by a Field Quality Manager to ensure the highest possible level of provision. We follow the Quality Management standards set by BS EN ISO 9002:1994.
- At Principal, we listen, understand and respond. Our contact advisers are all based in the UK, and average time from initial client call to engineer on site to diagnose and possible remedy is 3 hours and 14 minutes*.
- Just like our Clients, we know how important it is to keep your business running efficiently and responsibly to minimise environmental impact. All our services and solutions focus on cutting paper/consumables wastage, dramatically reducing energy usage and supporting long-term sustainability.
Call Principal on 0333 240 8130
