I Want Automated Call and Consumables Logging

“I never want to be left waiting around for engineers and toners again”

Your pain:

Our printers run out of consumables before we know it and suffer regular breakdowns. We are fed up of joining queues and waiting around to get the help we need.

Your gain:

Principal can automatically monitor, restore and revitalise your print systems, even before you know an issue is occurring with your printing.

Technical problems are logged with our customer centre immediately and can, in some cases, be resolved by an online engineer, reducing downtime and the need for a call-out.

Inventories for consumables allow you to make advance stock orders, and 100% accurate auto-generated invoices mean less admin for your staff.

With Principal, you will:

  • Reduce downtime. Disruption to workflow is minimised as remote diagnostics immediately identifies and fixes technical faults. Automated ordering of consumables maximises device uptime.
  • Feel good about the planet. With your print fleet running at maximum efficiency, you will reduce energy usage, increase each device’s lifespan, cut wastage of consumables – and do your bit for environment and balance sheet.
  • Focus on your core business. With less downtime, admin and disruption, you and your staff can be more productive. 
  • Control costs and security. Usage profiles will prevent unauthorised activity and help keep paper and consumables costs to budget. 
  • Feel confident and supported. As soon as you are aware of problems, we are already working on it.. You can rest in the knowledge there is always someone who will listen and respond.

Call Principal on 0333 240 8130

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Case Studies

See how Principal's solutions, software, support and training sessions helped an NHS Trust reduce storage space for records and enhance working practices without compromising convenience and security.

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See how Principal's ongoing support, advice and training cut costs, reduced waste and increased efficiencies for a growing accountancy firm.

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See how Principal's personal, proactive service enabled a leading charity with 15 locations to improve connectivity and reduce helpdesk calls in line with budgetary requirements.

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See how Principal's advice enabled a smarter purchasing choice that resulted in effective, up-to-date working practices for an expanding accountancy firm.

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See how Principal's total printing system moved a growing company from an uneconomical, uncoordinated and frustrating print service to a cohesive, cost-effective and well-supported one.

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See how Principal's service desk and IT support contract solved a company's server problems when they upgraded to Microsoft Server 2008.

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Topics, Tips & Info

Principal Awarded HP Preferred Partner 2012 Status
POSTED: 01/01/2012

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POSTED: 27/05/2011

Office Printers - Keeping Daily Costs Under Control
POSTED: 16/05/2011

About Us

Principal is a UK-leading independent provider of managed print and IT services - for commercial, professional and Not-for-Profit organisations. As our reputation has grown over the last 25 years, our business has steadily expanded and diversified.

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