About Principal
We focus on our Client’s individual requirements
Principal is a UK-leading independent provider of managed print and IT services – for commercial, professional and Not-for-Profit organisations.
As our reputation has grown over the last 25 years, our business has steadily expanded and diversified. This success has been driven by our capacity to keep abreast of huge technological changes, enabling us to deliver the latest ideas and innovations in the service of a Client’s individual needs. With a wealth of in-house expertise, our teams offer bespoke solutions so you can reduce costs and achieve the highest levels of productivity.
Working in partnership with thousands of companies in the UK and Europe, Principal provides the personal service you might expect of a local business, combined with the scale and continuity of a national firm. From the first moment of contact, we strive to develop a close working relationship, delivering solid advice, regular check-ins and a rapid response service whenever you require it. Principal makes sure everything is running smoothly, giving you the time and peace of mind to focus on your core business.
Sustainable Results
As an established independent provider of managed services, Principal delivers product-neutral advice, access to world-class technologies and outstanding customer care – all of which we combine to guarantee the best-fit solution for your business. We trouble-shoot your short-term issues, then proactively optimise your office infrastructure to meet your long-term goals. Principal’s cutting-edge print, document and IT solutions and services give you the technological firepower you need to achieve sustainable results.
Guaranteed Quality Service
We continue to extend our geographical coverage and the range of services we provide. We invest in, employ and retain some of the best-qualified individuals in the industry. Their depth of knowledge ensures you always benefit from expert and innovative advice, as well as seamless implementation and proactive service delivery. As a Principal Client, you can be sure of excellent value for money, efficiency and reliability.
Proactive Service Delivery
At Principal our engineers and support staff are trained to listen, understand and act quickly, putting our Clients needs first. With five offices in Britain, we can respond speedily to the needs of businesses based anywhere in the North or South. Our Clients tell us that speed is of the essence and in the UK, the average time from a Client’s first call to an engineer’s arrival on-site to diagnose and remedy your problem is just 3 hours 14 minutes.
Green Credentials
We make your business run more efficiently which helps to minimise your environmental impact. Principal’s services focus on lowering paper and energy use, so you see a long-term reduction in your carbon footprint. Not only will you save money, but you will protect your brand’s reputation and help the planet.
Principal, your partner for change
We have extensive experience of forging close relationships with companies. Coupled with our expertise in delivering managed services, this makes Principal the single point of contact for all your office requirements.
With a proven track record for implementing technologies with little or no disruption to your business, we specialise in helping our Clients realise the business benefits behind innovation. To ensure maximum efficiency, we use the latest technologies – such as remote access support – which allow our engineers to observe and proactively deal with an issue before you are even aware of it.
For added peace of mind – at any time, night or day – you can always speak to a real person. Our UK-only call centres mean we are always available to listen, understand and act speedily. No matter what changes occur in the marketplace, or to your print and IT needs, Principal is only a phone-call away.
